ShopClues.com — i'm complaining about my order of envie 4 x aa rechargeable batteries and charger combo | |||||
I have placed an order on nov 11, 2017 at shopclues.com for envie 4 x aa rechargeable batteries and charger combo and it got delivered on nov 13, 2017. I do appreciate the speedy delivery given by the shoplues but i am not at all satisfied with the product they have delivered to me. Out of 4 batteries 2 were having rust on them, they were already used, one of the battery was leaking also. For this i have raised a return request on shopclues as my product is under 10 days return/replacement warranty but the customer support team denied to take it back and rejected my return request. From that day i am keep on sending mail to them so that i could get some response for the same but they are not reverting me back now. My order details are Order # :[protected] Order date : nov 11 Delivery date : nov 13 Return request # : 4201702 Support ticket # : 4218077 (Which was filed after the rejection of my return request on shopclues on nov 15) Now i need to return my product as i cannot make use of it. Its under return/replacement warranty please take it back and return my money asap. Other wise i'll have to take another step to get my issue resolved. Was this information helpful? | |||||
ShopClues.com customer support has been notified about the posted complaint. Nov 15, 2017 Sarath Ms's response Phone is good sim network not working
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2 Comments | |||||
Comments
My product has not reached me twice.it is due to delihvery boy, he does not reach the designated address to deliver my product.The date this thing happened is[protected].my shopclues order was[protected].the AWB number is[protected].
Reply
Phone is good sim network not working please refund the cash pls tok fast the action
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