Shopclues.com — i'm complaining about my order of envie 4 x aa rechargeable batteries and charger combo
Ababhitomer on Nov 18, 2017
I have placed an order on nov 11, 2017 at shopclues.com for envie 4 x aa rechargeable batteries and charger combo and it got delivered on nov 13, 2017.
I do appreciate the speedy delivery given by the shoplues but i am not at all satisfied with the product they have delivered to me.
Out of 4 batteries 2 were having rust on them, they were already used, one of the battery was leaking also.
For this i have raised a return request on shopclues as my product is under 10 days return/replacement warranty but the customer support team denied to take it back and rejected my return request.
From that day i am keep on sending mail to them so that i could get some response for the same but they are not reverting me back now.
My order details are
Order # : 132119279
Order date : nov 11
Delivery date : nov 13
Return request # : 4201702
Support ticket # : 4218077 (Which was filed after the rejection of my return request on shopclues on nov 15)
Now i need to return my product as i cannot make use of it.
Its under return/replacement warranty please take it back and return my money asap.
Other wise i'll have to take another step to get my issue resolved.
[Nov 18, 2017] ShopClues.com customer support has been notified about the posted complaint.
Sarath Ms's response, Nov 15, 2017
Phone is good sim network not working
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