[Resolved]  ShopClues.com — Incomplete material supply and useless return/replacement policy

Address:Gurgaon, Haryana, 751024
Website:shopclues.com

I had purchased a tv 40j500, online from shopclues. When i opened it there was no wall mount support in the packet as mentioned in their tech spec. There online return/replacement system is also not working. When i contacted they denied to supply and even not giving sellers contact no. I found their response worst ever all online sellers. Without wall hang support i am not able to use the tv due to space constraint. They did not declared before that it an imported item. The indian samsung company has denied to provide any support. The power supply plug connection is different and it is very difficult to get an adopter.
Was this information helpful?
No (0)
Yes (0)
Apr 25, 2019
Complaint marked as Resolved 
The material has been taken back and money has been returned
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information