[Resolved]  ShopClues.com — lucky draw letter

Hello,
So i got this letter from shopclues.com saying that i have won their lucky draw of the amount ₹1 lakh plus the coupon pize value. The letter origin is from kolkata and their helpline number along with the address is also mentioned. I have got a scratch card and another card where my name along with the certificate of winning the lucky draw and a paper stating the procedure to redeem the amount.in the letter they have mentioned not to call on the customer care number and only to contact on the mentioned helpline number. What a scam seriously😂😂
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Jan 16, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2018
ShopClues.com Customer Care's response
Dear Isha,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

Phone no:[protected]
payment method:google pay
transaction date:22-sep-2018
order id:[protected]
amount debited:498/-

Nokia 1110 mobile liya tha to maine
Language ki vajah se return kiya to mera refund cluebugs me jama huaa to mera o refund mere bank account me transfer karana hai
Navnath Shelke's reply, Dec 11, 2018
Refund transfer karana hai
Mere bank account me
I had purchage crazy eyez sunglass wnen delevry at that time product is damage
Order id[protected], return id -6842909
Kindly return my money...

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