[Resolved] ShopClues.com — missing of one item | |
My order no.[protected] dt. 02-08-19 for 2 nos of the product. but i received one only and the payment was already done for two items of same.all these days i have not got the right address to complaint today i got . pl look in to the matter and see that remaining item should be delivered soon. when i called customer care person on mobile they said we cant help. at least the shopclues company ha to intimate the thing to the merchant so that they may go back to their inventary and see how many items are disposed on that day. like that i may get justice. so i request shopclues do the needful in this matter. thanks to shopclues team. Was this information helpful? | |
Sep 19, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Aug 19, 2019 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. We have checked and found that the product has been delivered to you on 8 Aug 2019, however, you have registered this complaint on 13th Aug, 2019. Please note: As per ShopClues return policy, request for return/replacement of missing/damaged/empty products is accepted within 2 days of delivery which is already over. Hence, we are unable to fulfill your request. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |
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