ShopClues.com — My product is not delivered to me.

Website:

www.shopclues.com

My ShopClues.com order ID is[protected]. According to shpclues.com the product has been delivered to me on 20 or 21st June. But I didn't received the product at all. The most valuable point is- for some technical issues my complete address couldn't uploaded. So how can they deliver the product? I asked them for a delivery proof. So they are showing me few lines as a signature. There is not even a single alphabet in the signature! how can they claim that lines As a signature?

I called them many times, but not received any proper response from them. Please take a strong step against this company. I want my refund.

Thanks.