[Resolved] Shopclues.com — Neither received the product nor the payment

 
60 Reviews
Gurgaon, Gurgaon District, Haryana, India
 PawanJounkani
I am a merchant on shopclues.com

An order id 90148201 was dispatched from here on 18th april 2016. Few days later, the status on shopclues.com for this product was showing as "rto (Return to origin) delivered to merchant" which was false. The product is not received till date. I raised a complaint (Raised a ticket) also on shopclues merchant support on 3rd may 2016 and my ticket id is 681894.

Now present status of this product is showing as “shopclues cancellation”. The courier company “ondot “ was provided by shopclues only.

Neither i have received the product nor the payment. They are doing nothing to solve the issue.

I have attached all the images of dispatch of the product as a proof in that ticket also.

I want to register a case against shopclues for irresponsibility and unnecessary delay to deliver the product or payment (In case to fail the deliver the product back). Either give me my product back in correct position (Courier was returned because customer was not available there) or release the payment for this product as the product was sold on rs 295/-.

Neither received the product nor the payment
Neither received the product nor the payment
Neither received the product nor the payment
Neither received the product nor the payment
Neither received the product nor the payment
Neither received the product nor the payment
Complaint marked as Resolved Jun 17, 2016
I have received the Payment now.

Thanks & Regards.

Complaint Status


[May 15, 2016] ShopClues.com customer support has been notified about the posted complaint.
Complaint comments  59 Comments     Updated: Share0Tweet0

Comments

Shopclues.com — Will never buy again: Costly Duplicate Product

I bought a so called LEVIS purse for around 500 from Shopclues. It started cracking now as it is a duplicate product. This is pure cheating. Shopclues should refund the amount .
my shipping address was : sailendra dwivedi plot no 17 road no 12 jagannath nagar post : rasulgarh bhubaneswar orissa PIN:751010

ORDER No.71357449

REPLACEMENT OF SONY VAIO BACKPACK REQUESTED
My request to all online shoppers
Galti se bhi kuch try mat karna
You will be victim like me
I have purchased the 2 nos raincoat by shopclues.com but I have received the short Qty 1 nos by Shop Clues.com and amount paid full to him...
Date-09.05.2016
order no[protected]
My mo- num-[protected]

Shopclues.com — Return

Your product has been defective. I want to return that's product. My order no.78073512.

Shop Clues — I have not received my clues bucks

I have to purchase a product.but it will decilined vendor. but it will not receive my cluesbacks till now.

Shopclues.com — There is no cancellation option

Please cancel my order Order no. 78509141

Shop Clues — Order not received

THE ORDER NO. 74592574 IS BOOCKED 5th NOVEMBER BUT ORDER NOT RECEIVED OR PAYMENT NOT REFUNDED please contact me. 91-[protected] (maharashtra)

Shopclues.com — Product is damaged and after approval of return till date it is not pick up by company

My product led tv 40'' (ord. no.[protected] is damaged and after approval of return it is not returned by company and my money is blocked.

Shopclues.com — 400 clues bucks deducted

Hello sir, In my account there are 400 clue bucks with no expiry date but the shopclues deducted my amount of 400 please solve my problem and gimme the bucks 400 in my account

Shop Clues — Account is disabled and they send me faulty product.

Account is disabled and they send me damaged product, i have cluebucks but i am not able to login, they are playing games i think, i called 4-5 times but no response, i asked them to give check, but no reply, how can i go legally.

Shopclues.com — Clothes

I had ordered my two hoodies from shopclues on 07 nov 2015, 11:21 am and its 18 today but still have not recieved my order and it had to be delievered with in 4 days...Worst serviece ever recieved by any online shopping website...

Shopclues — Shoes not delivered in my address

My product is not delivered to me as the status is showing delivered.. and the courier boy has also no called me.. kindly arrange a proof of delivery for me.. please do needful asap..

Shop Clues — Defective products delivery

I purchase a blanket from shop clues order ID 75035437. But I received a blanket with a big hole. Please help us regarding this type of cheating. And take a action about this.

Shopclues.com — Fake product delivered

Fake product delivered for Men's TAG Heurer Grand Caliber 36 Copper US Patent Imported

Shopclues.com — Canon printer

I have order the canon printer model no 2570s bt when i put the paper for print after 2-3 print the black cartage was empty... Because of this reason i want to rend the printer and i want my money back

Shopclues — Order cancellation 71961747

I want to cancel my order but no response from customer support. thete is no option available in website help in getting my money back Order no 71961747

Shopclues.com — Damaged product and unresponsive customer care

I have received a sony vaio backpack in damaged condition but the customer care is unresponsive to my request for replacement and refund sailendra dwivedi [email protected]

Shop Clues — Bad Response of Customer Care

Customer Care people doesn't respond properly on time and then after that show attitude while responding back on the concern.

http://www.shopclues.com/ — SONY POWER BANK 10000 MAH ( Fack Sony Company )

Hello... Shopclues Web Site In Sale For Duplicate Products... I am New buy In Sony Power Bank... Complit Not Working Oder Number :[protected] customer support not responding

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    Shopclues.com - Neither received the product nor the payment