[Resolved] ShopClues.com — Neither received the product nor the payment | |||||
I am a merchant on shopclues.com An order id 90148201 was dispatched from here on 18th april 2016. Few days later, the status on shopclues.com for this product was showing as "rto (Return to origin) delivered to merchant" which was false. The product is not received till date. I raised a complaint (Raised a ticket) also on shopclues merchant support on 3rd may 2016 and my ticket id is 681894. Now present status of this product is showing as “shopclues cancellation”. The courier company “ondot “ was provided by shopclues only. Neither i have received the product nor the payment. They are doing nothing to solve the issue. I have attached all the images of dispatch of the product as a proof in that ticket also. I want to register a case against shopclues for irresponsibility and unnecessary delay to deliver the product or payment (In case to fail the deliver the product back). Either give me my product back in correct position (Courier was returned because customer was not available there) or release the payment for this product as the product was sold on rs 295/-. Was this information helpful? | |||||
Jun 17, 2016 Complaint marked as Resolved I have received the Payment now.
Thanks & Regards. ShopClues.com customer support has been notified about the posted complaint. | |||||
59 Comments | |||||
Comments
I have purchased the 2 nos raincoat by shopclues.com but I have received the short Qty 1 nos by Shop Clues.com and amount paid full to him...
Date-09.05.2016
order no[protected]
My mo- num-[protected]
Date-09.05.2016
order no[protected]
My mo- num-[protected]
Shopclues.com — Return
Your product has been defective. I want to return that's product. My order no.78073512.Shop Clues — I have not received my clues bucks
I have to purchase a product.but it will decilined vendor. but it will not receive my cluesbacks till now.Shopclues.com — There is no cancellation option
Please cancel my order Order no. 78509141Shop Clues — Order not received
THE ORDER NO. 74592574 IS BOOCKED 5th NOVEMBER BUT ORDER NOT RECEIVED OR PAYMENT NOT REFUNDED please contact me. 91-[protected] (maharashtra)Shopclues.com — Product is damaged and after approval of return till date it is not pick up by company
My product led tv 40'' (ord. no.[protected] is damaged and after approval of return it is not returned by company and my money is blocked.Shop Clues — Account is disabled and they send me faulty product.
Account is disabled and they send me damaged product, i have cluebucks but i am not able to login, they are playing games i think, i called 4-5 times but no response, i asked them to give check, but no reply, how can i go legally.Shopclues — Shoes not delivered in my address
My product is not delivered to me as the status is showing delivered.. and the courier boy has also no called me.. kindly arrange a proof of delivery for me.. please do needful asap..Shop Clues — Defective products delivery
I purchase a blanket from shop clues order ID 75035437. But I received a blanket with a big hole. Please help us regarding this type of cheating. And take a action about this.Shopclues.com — Fake product delivered
Fake product delivered for Men's TAG Heurer Grand Caliber 36 Copper US Patent ImportedShopclues — Order cancellation 71961747
I want to cancel my order but no response from customer support. thete is no option available in website help in getting my money back Order no 71961747Shop Clues — Bad Response of Customer Care
Customer Care people doesn't respond properly on time and then after that show attitude while responding back on the concern.26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Shopclues.com — Will never buy again: Costly Duplicate Product
I bought a so called LEVIS purse for around 500 from Shopclues. It started cracking now as it is a duplicate product. This is pure cheating. Shopclues should refund the amount .