[Resolved] ShopClues.com — Neither received the product nor the payment | |||||
I am a merchant on shopclues.com An order id 90148201 was dispatched from here on 18th april 2016. Few days later, the status on shopclues.com for this product was showing as "rto (Return to origin) delivered to merchant" which was false. The product is not received till date. I raised a complaint (Raised a ticket) also on shopclues merchant support on 3rd may 2016 and my ticket id is 681894. Now present status of this product is showing as “shopclues cancellation”. The courier company “ondot “ was provided by shopclues only. Neither i have received the product nor the payment. They are doing nothing to solve the issue. I have attached all the images of dispatch of the product as a proof in that ticket also. I want to register a case against shopclues for irresponsibility and unnecessary delay to deliver the product or payment (In case to fail the deliver the product back). Either give me my product back in correct position (Courier was returned because customer was not available there) or release the payment for this product as the product was sold on rs 295/-. Was this information helpful? | |||||
Jun 17, 2016 Complaint marked as Resolved I have received the Payment now.
Thanks & Regards. ShopClues.com customer support has been notified about the posted complaint. | |||||
59 Comments | |||||
Comments
Shop Clues — return product order no- 11740425
1.air pump is not working and very poor quality. 2.hydraulique jack is leeking oil. so, please return this product .as soon as possibleShopclues.com — Same set left side shoe
the shoe delivered is not a pair its same leg shoe I.e., set of left leg shoe. So plz take back the shoe and deliver the proper pair of shoeShopclues.com — THIS PRODUCT IS WUST
I ORDER THE HOT BOX IN 10.06.2015 I GOT THE PARCEL BUT THE HOT BOX IS VERY VERY LOW QUALITY I WANT THE REFUND AMOUNTShopclues.com — plusar waterproof bike cover material so cheap waste
I have order waterproof bike cover[protected] i have get my order but its a very cheap quality... My order number #55190667 i want to return it back to you so please call me and take me back its product from my site...Shopclues.com — address problem
i residing heart of the city in hyderabad i recieved so many orders from so far problem is recently when i book order saying you are not in our shipping are pl look in to matter [protected]Shopclues.com — haven't received my order yet
My order no is 53777707, three beverly hills deodorants. It is showing delivered but i haven't received my order yet. what the hell!! pls. do something.. i[censored] can't ship it to my address then atleast make it clear pls..Shopclues.com — arm sleeve
My ordrr not delivery So plz my order deliver Order no 52575893 Tracking no ep2343342 From Dharmender 15a/24east patel nagar new delhi Than youShopclues.com — my order reached at my home
PU-7TEEN-Laser1 Red-Women Sandals (LASER-1RD-7) Code: 77152936 this my order all ready paid my accountShopclues.com — pillow is very slim
Iliv fiberfill pillow is wrost is thickness is very low is like a cloth not a pillowShop Clues — Product defect
I have order iPhone tempered glass 45 days ago after order delivery I complain for defected order after that company dont give my refundShopclues.com — Gwalior fabrics defective
Gwalior surting starting fabrics was defective please return my order No:49823555faulty LED received
I had ordered LED light from shopclues.com. my order number is 35420271. I have received faulty LED light. want it either to be replaced with a good one or refunded.call of duty ghost pc game
it has not been came from last 10 days.Car Air Compressor
Order No. 92559268, Dated 01/06/2016 ; Material received on 07/06/2016 was found defective, Product Code No. 3295298 I ordered mobile on 25/05/18, delivery date is 05/06/18 by last mile couriers but today is 16/06/18 still I’m not getting my order or refund
Abdul Munaf order number:[protected]
Tracking Number: [protected]
I paid the amount of rupees 2073.00
I called several times to customer care but I cannot got my refund also I had several support tickets.
Abdul Munaf order number:[protected]
Tracking Number: [protected]
I paid the amount of rupees 2073.00
I called several times to customer care but I cannot got my refund also I had several support tickets.
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Shopclues.com — no bill
I haven't received any invoice bill with my product GTA 5 gaming cd which also contains so much of defects.I am stressed with the answers from shopclues and what to take a strict action against them.