ShopClues.com — no customer care mechanism to return the product. | |||
I bought a camera battery (Order id:[protected]. The battery was dead on arrival and there is no customer care mechanism to return the product. Customer care number is alaways busy and closes at 6pm. Never buy anything from shopclues site. All fraud seller are present in shopclues. Shopclues never do validation for them.. Only one time buyers come to shopclues. Was this information helpful? | |||
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ShopClues.com customer support has been notified about the posted complaint. Verified Support Jul 22, 2019 ShopClues.com Customer Care's response Dear Tony, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. We have approved your return request against Order ID[protected]. Reverse pickup has been scheduled and one of our courier partner is expected to reach you by 27th Ju, l 2019. Moreover, our team will be connecting with you in this regard. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues Verified Support Aug 07, 2019 ShopClues.com Customer Care's response Dear Tony, Greetings from ShopClues.com Our sincere apologies for the delay that happened in resolving your concern. We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings. Requesting your patience here. Best Regards, Team ShopClues Aug 28, 2019 Updated by Tony299 As requested by Shopclue, I returned the item via DTDC AWB#R34648634 and it is delivered.Please refund my amount.  | |||
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Dear Shopclues
I have received a letter from shopclues, saying that you have won 10 lack rupees and 1 lack achievement certificate.For that we have to pay Rs.11, 000/- for RBI tax.
The called number is [protected]
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I have received a letter from shopclues, saying that you have won 10 lack rupees and 1 lack achievement certificate.For that we have to pay Rs.11, 000/- for RBI tax.
The called number is [protected]
ShopClues.com Customer Care's response, Jul 24, 2019
Verified Support
Dear Suresh,
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
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+91 12 4441 4888 (Customer Support)
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Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues