[Resolved]  ShopClues.com — not all product received

I ordered 6 sarees on shop clues, it delivered in 2 part,
1st (Order id :[protected] invoice contains 1 saree and i received it, weight of parcel is 0.5 kg.
2nd (Order id :[protected] invoice contains 5 sarees, i received only 1 saree in the parcel, weight of parcel is 0.5 kg

In second invoice they delivered only 1 saree instead of 5 sarees, i mentioned parcel weight for the proof. I am attaching screen shot of the invoice too for both the parcel

My contact details is : +[protected]
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Feb 5, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Jan 05, 2019
Updated by manoj0831
Not getting any support, there IVR says, please got to www.shopclues.com/support but no such page is found, even not able to generate ticket for the complain.

Verified Support
Jan 05, 2019
ShopClues.com Customer Care's response
Dear Manoj,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues.
Complaint comments 

Comments

Not returning the product and troubling me and not taking the product

I have requested for returning but previous 2days no have came for return

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