[Resolved] ShopClues.com — not received refund amount — deficiency in services - order[protected] support ticket opened [#9472015] | |||
Reminder 5 Voice call record of shopclues agent is attached From: 12. [protected]@gmail.com Sent: 10 february 2020 09:15 am To: 'kanchan. [protected]@shopclues.com' Subject: fw: deficiency in services - order[protected] support ticket opened [#9472015] Dear Mr. Sanjay sethi (Director) Mr. Sandeep aggarwal (Director) Ms. Radhika aggarwal (Director) Greetings Please refer to my trailing email. I confirm that there was a call from your call centre for subject matter. The concern person promised following, 1. Refund within 48 hours 2. An email confirming for refund. I hereby inform that i have not received refund amount. You are advised to look-into the matter and revert. Thanks & regards Sanjay gupta Be, mba Was this information helpful? | |||
Mar 22, 2020 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Feb 20, 2020 ShopClues.com Customer Care's response Dear Sanjay, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. Trust our representative had a word with you and shared the resolution to your concern. Below are the refund details: A) Refund method (Debit/Credit Card, Net banking) Refund Amount -296 Refund Processed date[protected]:10:47 Expected Refund credit date[protected] Refund Reference Number (RRN) - 16f76231ae56782T90b982c8 B) CluesBucks refund Refund amount - 73 CluesBucks Plus (already credited in your ShopClues account) How to check CluesBucks balance: Login to https://myaccount.shopclues.com/index.php?dispatch=reward_points.userlog with your registered Email ID [protected]@gmail.com and password. Requesting your patience and understanding here. Best Regards, Team ShopClues | |||
 3 Comments | |||
Comments
Dear Sanjay sir IAM not received this sambady call me and he said sir ur winner Tata Safari car or cash IAM send money 6600 regestion fees he is no response Mai call ur Assistant manejar nithin Kumar Singh so plz salve this problem otherwise I'll take any action sir and IAM working deputy commissioner of police car and personal driver sir
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Please my order is not coming my order is not return.
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+91 12 4441 4888 (Customer Support)
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Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
As per our records, the refund of Rs. 129 against the debited payment has been processed on 17th Feb, 2020. Kindly check the same. Moreover, our team will also be getting in touch with you in this regard shortly.
Requesting your patience here.
Best Regards,
Team ShopClues