ShopClues.com — Order failure but didn't refund money (Order no[protected]

Address:160055
Website:www.shopclues.com

The first payment was failed as shown in the statement but amount of 1419 Rs were deducted from account but didn't refund till now. I have also consult with SC Bank. But as shown in the below snapshot, the payment was deducted at your end. Bank told me that when Shopclues will refund the money, they credit into my account. the reference id is CCAEC1FJY954.

Please refund the money back. It was horrible experience for me
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Dear Sir,
I have purchase a mobile Ikall from shopclues.com, when i calling then mobile power off this problem regular last 3-4 days. so i request to you please solve my problem asap.

Awaiting for your confirmation.

Regards
Rohtash Barnawal
Mobile. +91-[protected]
Email mr.[protected]@gmail.com

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