ShopClues.com — order id[protected] | |||
I purchased some clothes from them. And both of the products were oversized, even we clearly mentioned the size and all. At the very moment i requested for refund /replacement. They refunded me just 312 when i was expecting rs 558 as refund. I talked to their customer care executive and discussed this matter and made me sure that they will solve the issue and after that call no response. They mailed me and said i have to raise a issue from my shopclues website and there was no such option to do that. I usually shop online from different sites and this is the first time i have ever shopped from this website and trust me this is the worst experience. Was this information helpful? | |||
ShopClues.com customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
I was charged for an order Order ID[protected] and got confirmation too but in the order history it is not displaying and now it shows that the order does not exist.
Order placed was for ramzy mens black formal slip on shoes + 2 more itema but i have received only 1 box of shoe and payment of rs. 1535/- have been collected. Order no[protected]. So if don't receive the balance 2 items i would like to return the same and want my amount back.
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Refund ID11827332
Refund AmountRs 120.00
Refund Inititate Date 13 Aug 2017
Refund Status Refund Processed Refund Mode Payment Gateway
still now not recieved, shopclues not providing information for this, worst response from shopclues