ShopClues.com — Payment has been done but order not received

Order id :[protected]
I have order this and i prepaid the amount . Later on shopclues confirm the order and payment by whatsapp message ... And i got email too of payment successful .. the amount also have been deducted by upi .. but still courier boy denies to give the. Order he was saying that the payment has not been done yet .. what should i do .. right now ... He is saying to pay again 😑 its ridiculous please help me
+2 photos
Was this information helpful?
No (0)
Yes (0)
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
May 30, 2020
ShopClues.com Customer Care's response
Dear Shivu,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have forwarded your feedback and shared the information with our Support Team. We will make sure that this is conveyed to the courier person and does not happen again.

The delivery of your ordered product will be reattempted by 04th June 2020, hence, kindly wait till then. Please do not pay any extra COD amount to the courier person.

Requesting your patience here.

Best Regards,
Team ShopClues
Jun 02, 2020
Updated by Shivu@123
Sir ... They deli
Jun 02, 2020
Updated by Shivu@123
They delivered the product but the quantity were 2 they have delivered only one and taken the amount of two product worth 676 . Now what should i do ... ??? Please help me about this
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information