[Resolved] ShopClues.com — Product delivered to wrong address and to wrong person | |||
Hi, My order number is 16489821 and This order was supposed to shipped via FedEx. The tracking number for this shipment is[protected]. I have not received the order yet. I have placed a order on 10 July 2014 and it was delivered to wrong address and wrong person on 22 July 2014. Since then I am following up with the Fedex and shopclues.com, however not received the product or my money till now. Now, the Fedex person is saying that they can not do anything, please contact shopclues.com. And the shopclues.com customer care executive is again and again saying they need 2 weeks to resolve this issue.it has already been 2 weeks for my complaint. They are not doing anything. I want to claim for minimum 5000 rupees to compensate my pre-payment of product, my call charges, my time waste, for frustration level. Awaiting for prompt and positive response. Thank You. Regards Mukesh Ratnani Was this information helpful? | |||
Complaint marked as Resolved
I have received the product at my home. The person has been finally delivered the product to correct address after following up so many times.
Thank you. | |||
 8 Comments | |||
Comments
Hi,
Thank you for your response.
Please provide me one date or deadline when I will receive my claim amount, so that I can feel relaxed till that time.
Thank you.
Regards,
Mukesh Ratnani
Thank you for your response.
Please provide me one date or deadline when I will receive my claim amount, so that I can feel relaxed till that time.
Thank you.
Regards,
Mukesh Ratnani
Hi,
Thank you for your response.
As per your commitments, I should get my claim amount till 20th Aug 2014.
Regards,
Mukesh Ratnani
Thank you for your response.
As per your commitments, I should get my claim amount till 20th Aug 2014.
Regards,
Mukesh Ratnani
Shop Clues — womens wrist watch:wrong style delivered
i ordered a wrist watch for women on the above website but they delivered me wrong styleShopclues.com — for Refund Complaint
Sir/mam, My order no.42878863 on 22march(Debit card). 30 march red express delivery bt I was return this item. Bt refund not recieve pls helpNot received order no- 22191567
My order no. 22191567 is not received, i ordered this on 07/10/2014 through Net banking . Give me status of this order, please check my order and argent deliverd. Thanks mukesh kumar M:- [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
We are extremely regretful for the experience you had, We are already working on your concern. Be assured of receiving the plausible resolution from us asap. Kindly accept our apologies in this regard.
Regards,
ShopClues Support!