ShopClues.com — Product not delivered to my address

Website:www.shopclues.com

I ordered for 30kg dumbbells on 19th november, but the product is not delivered to my address yet.On 6th of december i got email saying that the product is undelivered and is returning to origin and refund process is initiated.On 15th december i got email that product is delivered to my address although it hasn't been done so.Regarding this matter i have contacted customer support through phone and email and i haven't received any help from them.Please initiate the refund of my product as soon as possible!
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