[Resolved] ShopClues.com — product return and refund amount | |||
Dear team I have a purchased a mobile phone from shopclues which was delievered to me on 9.8.2019 ie fully defective product. I raised request on same day for return the product and get refund my amount. But still no action is taken to solve the issue while i have contacted them by mail too many times but they dont give any response. I am very disapointed by their service. So kindly request you to take the action to solve the issue and refund my full amount my account. Was this information helpful? | |||
Sep 23, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Aug 21, 2019 ShopClues.com Customer Care's response Dear Customer, Greetings from ShopClues.com Our sincere apologies for the delay that happened in resolving your concern. Trust our representative had a word with you in this regard. The courier executive is expected to collect the product by 29th Aug, 2019. Please do not handover the product without pick-up receipt. Requesting your patience here. Best Regards, Team ShopClues | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Greetings from ShopClues.com
Our sincere apologies for the delay in our response and the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues