[Resolved]  ShopClues.com — Product return request rejected by shoplus team

Address:122001
Website:www.shopclues.com

Dear Sir / Madam,

I have ordered two numbers shoe through shopclus.com. I tried it actually once received & Immediately place return request due to product quality & size issues. They have rejected my request & saying we are not accepting request related to quality. But actually size does not comfortable to me. I have filled complaint through mail after 2 days later i have called up almost 4 / 5 times to customer care number. Every time they are committing me to resolving issue 2 working days but today 13 days passed & i have not received any confirmation to pick up my return request till now. I requested to you look into this & help me to get it resolve.

Thanks & Regards,
Vithal Goje
[protected]
Shopclus Order Number[protected]
Order Date : 24th January 2017
Order Received Date : 02nd February 2017
Return Request Registered date : 02nd February 2017
Was this information helpful?
No (0)
Yes (0)
Mar 7, 2017
Complaint marked as Resolved 
Product picked & refund amount initiated.
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information