[Resolved]  ShopClues.com — purchase of a leather purse

Website:shopclues.com

I bought a leather purse on 24th. July 2017 by shopping on-line and following online transfers were done :
[protected] iin/i-debit/clues net/201 [protected] 279.00
[protected] iin/i-debit/clues net/[protected] 279.00
[protected] vin/clues netwo/[protected]/0 279.00

The cost of the item was rs. 279. It appears shopclues have their own payment gateway and it appears that they have collected the money all the three times but when i ask them they state that they have received the payment only once but to icici bank they are saying they have received payment all the three times. It appears they are doing very poorly in their business and thus are swindling customers by giving fake messages on their web site after the bank has successfully transferred the payment to them, stating that the transaction has failed. I request that shopclues refund a total amount of rs. 558 of the first two transactions which they collected by swindling my bank account. I can only warn others not to do any business with shopclues as their business intentions are nefarious as they advertise low prices for products but collect more from customers by unfair means.
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Sep 18, 2017
Complaint marked as Resolved 
Finally received refund.
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

I too bought a purse from shopclues of butterflies cmpny @299 which was good on quality wise nd everything m highy satisfyied with the product first i thought shopclues can never be trusted bt i was wrong one can trust shopclues

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