[Resolved] ShopClues.com — received empty parcel!!! | |||||
Blutooth speaker purchased in shopclues the parcel is empty, your money and send an empty box instead of actual parcel!! I ordered a, bluetooth speaker details are here: Item: “liddu sc208 high quality 1 channel wireless bluetooth mp3 player mobile speaker”, Order no.:[protected] Order date: 1 mar 2016, 02:58 pm Cost total: rs. 444 Carrier name: profsnal-okl When i did not receive the item, i enquired with courier service provider and shopclues as well. Contacted professional couriers in chennai. He did not reply the same day. Later he said “the item is delivered! You should contact with delivery boy!” I contact with your delivery boys Now after many days, i received an empty parcel at common parcel box where only unnecessary letters are dumped. The parcel was clearly fraudulently sealed with an empty torn box inside that. Then i sent mails to shopclues customer support, and they also don’t bother to look into matter except a telephonic call once that too did not matter. . Now i am here with money lost and faith lost in shopclues. I had never experienced that type of pathetic service. I don't know what their customer support department are doing? Now the only way for me is to go for consumer court to take a legal action against shopclues.com. Was this information helpful? | |||||
Feb 9, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Jan 07, 2019 ShopClues.com Customer Care's response Dear Liju, Greetings from ShopClues.com Our sincere apologies for the inconvenience caused to you. We've shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings. Requesting your patience here. Best Regards, Team ShopClues | |||||
Add a Comment | |||||
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Post your Comment