[Resolved] ShopClues.com — received laptop is defective need refund | |||
Order id[protected] for lenovo thinkpad x240 intel core i5 4th gen. 8gb ram 1tb hdd wifi win 7 pro. Mail id-india4321. [protected]@gmail.com I have received product on 27 sept as dead and invoice date is 21 sept. I return requested to them. They said me provide doa certificate from lenovo service center. I visited service center on date 2 oct (30 and 1 oct off to all service center). They refused doa. Because doa can get 7 days after purchase. My question to shopclues is that if invoice date 21 sept and received date is 27 sept 7 days already passed in dispatch so how can i get doa? So its kindly request to shopclues refund amount without any excuses. Was this information helpful? | |||
Oct 20, 2017 Complaint marked as Resolved Complaint was processed in fast track. for solving issue take time one month.
Call received from ShopClues sopport-+9112466238700 ShopClues.com customer support has been notified about the posted complaint. Verified Support Oct 05, 2017 ShopClues.com Customer Care's response Hey Satish, Our team has already responded to you via email and has asked you for time till October 6th to take further action. | |||
 1 Comment | |||
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Refund is received in my account. Thanks for ShopClues team and consumer complaints forum. Thanks ShopClues for solving issue in fast track.thanks for good customer support.
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