Shopclues.com — received letter from shopclues

 
1 Review
India
 tejaswini chinni on Aug 12, 2019
Hi team
I have received a letter stating that there is a scratch card in it and when we scratch it is showing that we have won 15 lakh rupees from shopclues team
And it has been mentioned that the lucky draw has been conducting by shopclues on the occasion of its anniversary.

In that letter it is asking us to fill our bank details.
It is mentioned that don't call to customer care number as it is only for product related issues.
And they mentioned to call to some other numbers.

I was unable to attach those images here.

Complaint Status


[Aug 12, 2019] ShopClues.com customer support has been notified about the posted complaint.
Verified Support
ShopClues.com Customer Care's response, Aug 19, 2019
Dear Tejaswini,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
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    Shopclues.com - received letter from shopclues