[Resolved]  ShopClues.com — refund for cancelation of order

Address:

Kurnool, Andhra Pradesh

i have order rolex watch which i recieved and it was not working properly then i got contacted with customer care and they suggested to send back for service and they themselves decided to cancel my order and informed me that they will refund my amount to my account on 9th august 2014 but till now 28 october 2014 they have not refunded my amount