ShopClues.com — refund not given for a cancelled order

Address:

Surat, Gujarat, 395001

Order id –[protected]. Ur reply to my quary.

Greetings from shopclues.com

We apologize for the inconvenience caused to you.

With reference to the refund request raised against order id[protected] wajbee mens blue color stretchable jeans-pack of 3, we would like to inform you that the refund has been processed in the same account through which you have made the payment.

Please find the refund details below:

Refund amount - 1523.00
Refund processed date - oct 3 2017 3:01 pm
Expected refund credit date[protected]
Refund mode - payment gateway
Refund reference number (Rrn) -

For further assistance, kindly refer to www.shopclues.com/help

Best regards,
Customer support team
Shopclues.com


But where is the rrn???