[Resolved] ShopClues.com — refund order id[protected] | |||||
Dear, I am attaching here details of order received before paid 1125 rs from delhivery agent mr. Arjun gurang. He also confirmed that only 3 pcs of jeans i have received from this package. Order id –[protected] Date – 29 sep 2017 6:13 pm Query – wrong amount charged Comment – 1125 rs paid for this while offering 499 rs. Hope you are able to understand hasslefree refund of not receiving item (Guchu cotton blue pack of 2 kids age group:6 7 years). Thanks Regard's Ankush gourav [protected] Was this information helpful? | |||||
Oct 30, 2017 Complaint marked as Resolved Thanks for hasslefree refund. ShopClues.com customer support has been notified about the posted complaint. Verified Support Oct 13, 2017 ShopClues.com Customer Care's response Hi Ankush, We would like to offer our deepest apologies for the trouble you had to experience for your purchase this time. Your concern has been escalated and our team shall be connecting with you within 24 hours for further updates. Request your patience. Regards, Team ShopClues | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
It is inform to you, that is i purchased sikka jewels black gold alloy gold plat, in which little bit crack, so i'm not satisfied with your parcel.
And i request to you change this order .
Order No. #[protected].
Please accept our apologies for any kind of inconvenience that you may have faced.
We can clearly identify that the refund has been duly processed from our end and it is expected to be credited to your account by 20-10-2017. Request you to wait till then.
Regards,
Team ShopClues.