ShopClues.com — request note for refund/replacement of ordered products

Address:Gurgaon, Haryana, 122001

I have placed orders for one lady thermo-warmer (Top & bottom) + one gents thermo-ware (Top); both were undersized therefore, i have returned both the products; but till date neither i have neither received refund nor replacement of these products from the supplier. However, i have a phone phone call from their vendor of these products from ludhiana and they have categorically confirmed to me over phone that they will send free replacement of these products shortly but more fortnight has passed but the replacement of the consignment has not arrived at my place.

I would once again request your good-self to kindly look into my concern and arrange to solve my problem at an early date and oblige.

Thanking you,
Yours sincerely,
Gurcharran singh
Mobile:[protected]
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