[Resolved]  ShopClues.com — return has been rejected

Address:Bikaner, Rajasthan
Website:Shopclues.com

I have purchased a headphone from the shopclues app but the product is not up to the mark. It seemes to be used, not as shown in the image and quality is not good. So i filed a return against the same but it has been rejected. I have tried to contact them but neither they have describe any reason for rejection nor they are answering to my queries.
Return id _ 6662367. Looking forward for a solution.
Was this information helpful?
No (0)
Yes (1)
Nov 24, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2018
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

The refund has been processed and will reflect in the payment source by 3rd of Nov 2018. We'd request you to wait till then.

Best Regards,
Team ShopClues.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information