ShopClues.com — Lyf water 7s mobile. Defective product sent by shopclues

Address:Faridabad, Haryana, 121005
Website:shopclues.com

This is with reference to return back my defective product which is lyf water7s mobile. I received this on 13th july '17 when i opened box n using it was surprising touch was not working. On same time i registered complaint to get return this defective product. Next day merchant rejected my request. Is this called customer satisfaction i'm very disappointed i made complete payment n received defective product which is showing the brand level of shopclues. I'm very annoyed i was so happy when i got it. I just want to get my money back i will not use this or will not go for any service center. Please do the needful.

My order no.[protected]
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[protected] this is my order number, I have not received this product but I got message that I received this item(delivered)!
What should I do?

My product which I am choose is not delivered there is wrong product please cancel my order & refund my money

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