[Resolved]  ShopClues.com — shopclues are do not refund my amount

Address:L*2-D/44-45, 110059

Product quality is very poor...
I don't like this product...
This product is not geninue...
Bad quality...
I don't want this product...
And...
My why return request is rejected...
Ya product wase nhii nikla jasa mne socha tha
.. I do not satisfy for this product.. (Quality, price,)..
This product are very bad..
This is not good product.
I want to reolve my problem
Was this information helpful?
No (0)
Yes (0)
May 27, 2019
Complaint marked as Resolved 
my phone number is 9817222165 my email is - [email protected]
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
May 28, 2019
ShopClues.com Customer Care's response
Dear Ankit,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Verified Support
May 28, 2019
ShopClues.com Customer Care's response
Dear Ankit,

Greetings from ShopClues.com

Kindly ignore previous mail.

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Complaint comments 

Comments

I recently received a call from this number [protected] he told me that you won some prize and i[censored] want to claim you have to deposit some money. Plzz confirme this is true or not becoz his information about product is correct which I had purchased.
ShopClues.com Customer Care's response, May 29, 2019
Verified Support
Dear Akash,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
I received a call half an hour ago today I.e. 24th May 2019 where the caller alleged that he was calling from shopclues.com and that in a lucky draw held on completion of 5 lakh orders, I have apparently won the first prize of a car (TATA car). Please verify the authenticity of this call.
ShopClues.com Customer Care's response, May 31, 2019
Verified Support
Dear Nitisha,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
I am purchase heemax p3 mobile phone form shopclues shopping App but its shopclues froud company mobile phone its totally useless keypad don't working and incoming and outgoing voice is not receiving so I am returne its phone shopclues team ur returne my payment soon...

ShopClues.com Customer Care's response, Jun 3, 2019
Verified Support
Dear Vedaansh,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

We have approved your return request against Order ID 174745654 for HEEMAX P310. Reverse pickup has been scheduled and one of our courier partner is expected to reach you by 10 Jun 2019. Moreover, our team will get in touch with you asap.

Best Regards,
Team ShopClues

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information