ShopClues.com — takes hidden cost and never delivering the order.

Kasif Kashif

from Etawah, Uttar Pradesh

Address:

Etawah, Uttar Pradesh, 206001

I am really fed up from shopclues. First of all it's products have hidden charges which are apart from the mrp+shipping charges. I have lost my ₹156 extra by placing an order on so-called shopping website i. E. One and only worst so-called shopping website shopclues. I'm really frustrating with shopclues' fraud. First they took the order, take payments+shipping_charges+hidden_cost and delivers different and worse quality's products promise to deliver the products on time but delivered different, partial and worst products. They themselves cancel the order.

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ShopClues.com customer support has been notified about the posted complaint.

Sep 18, 2019

Updated by Kasif Kashif I am really fed up from Shopclues. First of all it's products have hidden charges which are apart from the MRP+Shipping Charges. I have lost My ₹156 extra by placing an order on so-called Shopping Website i.e. one and only worst so-called shopping website Shopclues. I'm really frustrating with Shopclues' fraud. First they took the order, take payments+shipping_charges+hidden_cost and delivers different and worse quality's products promise to deliver the products on time but delivered different, partial and worst products. They cancelled the partial of order and contact number is always out of service.

Sep 18, 2019

Updated by Kasif Kashif Worst Online Shopping Website and cancelled my order themselves.

Sep 18, 2019

Updated by Kasif Kashif I will try not to place any order on this worst website "shopclues.com" & I suggest each and everyone not to place any order on this worst website ever.

Verified Support

Sep 19, 2019

ShopClues.com Customer Care's response Dear Kashif,

Greetings from ShopClues.com

Our sincere apologies for the inconvenience caused to you..

We have checked the details and found no hidden charges charged against the order IDs shared by you. We can see that you've been charged product price along with shipping charges.

In case of difference in the product price, kindly share the respective order ID along with the images of the product highlighting the MRP clearly.

Requesting your patience and understanding here.

Best Regards,
Team ShopClues

Sep 19, 2019

Updated by Kasif Kashif When I Prepaid for My Order then I had to pay Cost+Shipping_Charges+₹156 Extra as hidden Charges. That's why I'm feeling guilty for placed an order on Shopclues. And I will never recommend anybody to shop from Shopclues.com

Verified Support

Sep 25, 2019

ShopClues.com Customer Care's response Dear Kashif,

Greetings from ShopClues.com

As per our records, the price of the product against the order ID[protected] is Rs. 339 along with the shipping charge of Rs.14. Hence, you've paid Rs.328.00 (including a discount of Rs.25) for the same which has been refunded back to the same source on 18th Sep, 2019. The RRN for your reference is [protected].

In case of any difference in the product price and the amount paid by you, request you to share the respective order ID along with the images of the product highlighting the MRP clearly.

Seeking for your understanding in this regard.

Best Regards,
Team ShopClues

Oct 04, 2019

Updated by Kasif Kashif No Shopclues you are wrong and you didn't delivered one of the Product which was contained in the Order.