[Resolved]  ShopClues.com — they had delivered a fake product and now not returning back

Address:New Delhi, Delhi, 475005
Website:shopclues.com

I had shopped for american tourister backpack as stated in the description of that item. But it was not american tourister it was an cheap quality bag which is sold by the namey if american tourister. I had try to return it but no they are not doing so. You can find that by clicking this link that what they are saying and what they had delivered. American tourister zest sch bag 24 l backpack (Blue) for ₹450
http://www.shopclues.com/american-tourister-zest-sch-bag-24-l-backpack-blue[protected].html
Was this information helpful?
No (0)
Yes (0)
Jan 14, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Dec 08, 2018
Updated by Raghvinder Yadav
And the order ID is[protected]
Verified Support
Dec 10, 2018
ShopClues.com Customer Care's response
Dear Raghvinder,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

We are unable to view your Order Id, thus, request you to share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues.
Apr 06, 2019
Updated by Raghvinder Yadav
[protected] is order id which is already updated
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information