[Resolved]  ShopClues.com — worst and fake shopclues company

Address:Thane, Maharashtra, 421201
Website:Shopclues.com

Have order items of 1000rs, but have only received two items and one is wrong so am calling from last two months in the customer care number its not working and major thing is one mobile number is working where one fellow pick the call and telling us call after 7.00 pm because we are busy with luck draw session. Such type of foolish answers are giving these rascals.
As per my understanding shop clues has been became fake now. Don't order anything from this online site. Have lost my 650rs which is not acceptable.
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Dec 26, 2018
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2018
ShopClues.com Customer Care's response
Dear Archana,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Further, please share your order details to enable us to check and resolve this at the earliest.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues.
Complaint comments 

Comments

Mera corier nhi mila hai mere ko orrr corier vale phone etend nhi karte hai ya to mera kal tak corier mujhe milna chahiye ya paymet meri return kardo shopclues vary bad compnykoi kisi ka no deta hai orr koi kisi ka orrr upr se coustomer care vale b thk se bat nhi karte hai
ShopClues.com Customer Care's response, Nov 28, 2018
Verified Support
Dear Balveer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Hello sir/madam
I had ordered fastrack watch when I receive the product I m satisfied with the quality and not same than actual advertising.. I submitted return request within 48 Hr but no one contact me yet regarding this pls help

ShopClues.com Customer Care's response, Dec 1, 2018
Verified Support
Dear Pawan,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

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    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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