ShopClues.com — worst experience

dent_aids

from Delhi, Delhi

Address:

New Delhi, Delhi

We are from dent aids. Please do not sell any of our products in shopclues... As they are the 100% fraud... For no reason they have charged us 4999/- for ams service or growth service, without our permission. Now when we want our money back they are only giving a lot of excuses. 4 months have already passed! We have't got our money. We we try to call them they keep on playing the same tape recorder that sorry we can understand you worries.

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ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologising for the inconvenience this may have caused you.

The prices of the product are decided by the merchant. Please share your Product ID with us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

Jul 30, 2019

Updated by dent_aids We are from GLOBAL DENT AIDS PVT. LTD. Our MID: 185496. Please refer to our Ticket No : 1956466. We want our money back asap. This case is going on or a long time (Feb 2019)- till date. Without our permission you have charged us 4999/- for AMS Service. Please solve it asap.

Thanks & Regards
Dent Aids

Verified Support

Jul 31, 2019

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologising for the inconvenience this may have caused you.

We have forwarded your concern to our respective team and they will be connecting with you asap in this regard.

Best Regards,
Team ShopClues

Jul 31, 2019

Updated by dent_aids HOW LONG WILL IT TAKE TO RESOLVE??? WILL WE GET BACK OUR MONEY???? HOW DISGUSTING IT IS...

Verified Support

Aug 01, 2019

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologising for the inconvenience this may have caused you.

Our Team tried to connect with you but number was not reachable. Also, we have sent multiple reminder but no response received on mail. Hence, we request you to provide an alternative contact number so that our can connect with you asap in this regard.

Best Regards,
Team ShopClues

Aug 02, 2019

Updated by dent_aids Already spoken with the concerned person of Shopclues ...she told that she will call us back