ShopClues.com — Wrong product and faulty

Address:Indore, Madhya Pradesh, 453441
Website:[email protected]

Dear sir madam
I have ordered Sony power bank cp-f10l 10000mah portable on 24/1/2017 and I received product on 28/1/17 but the product I received is samsang instead of Sony power bank and the product I received is also faulty.I am continuously taking follow up with shopclue customer care but they are not taking any action and from 10/2/2017 customer care are also not attending my calls .
Pls do the need full action within 10days otherwise I will rise the complaint to consumer form.
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My order[protected] i received my order mahavir 13pcs stainless steel Ccolor cook n serve set but my item was BROKEN HANDLE i want to change my item kindly change my item or refund my amount .kindly help me
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Kindly Help me

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