ShopClues.com — wrong product delivered, no response from the complaint desk when raised a ticket in 5 business days!

Address:	New Delhi, Delhi, 110017
Website:	www.shopclues.com

A wrong product was delivered - different to what was shown in the picture at the time of ordering. Our issue was that since we were out of town we weren't able to raise a return in 10 days, however, we raised a complaint on 15th november 2017 and then again on 18th november 2017 but no team member contacted us. We called the customer care desk again on 20th november 2017 - and instead of accepting their shortcomings of not contacting in 2 business days after raising a complaint they just explain us the return policy and disconnected the call. We have faced these issues earlier and we were promised smoothe services in future. However, they have failed in doing so.
Please don't order anything from shopclues in future.