ShopClues.com — wrong product send and for refund also cheated for giving false information.

Address:

Thane, Maharashtra, 400602

As per order id[protected] of shopclues.com. I recd mobile on 8th aug, 2018 at around 3.56 pm. I checked product at night that i found instead of nokia 5800 /good condition/certified pre-owned i recd china mobile in damaged condition (Water in it) same as it is i courier to seller address by shree anjani courier to sumit sharma, pearl overseas, matiala rd, uttam nagar, new delhi-110059 vide docket no. [protected] dt. 09/08/2018 but courier person says address not found and seller mobile is switch off so return undelivered parcel i pickup from thane and email that send ur blue dart courier person for pickup after that email is come that you get refund of rs.1399/-on 13th sept 2018 and courier charges of 70/- is paid by you also refunded. Courier charges i get but till date rs.1399/-is not refunded in my account.
Ref : customer care surbhi maheshwari[protected].