ShopClues.com — Xpressbees courier-bellary person attitude over phone and not delivered the items reg:

Address:Bellary, Karnataka, 583101
Website:www.sandurgroup.com

Sir,

My two orders prepaid items vide:[protected] and[protected] both had arrived to bellary region of karnataka state which is the given address and well before time, but surprisingly the xpressbees persons crazy behavior asking unwanted details and finally not delivered the product stating wrong address given like. About 3-4 online am getting with out any problems to the same given address. Secondly when i asked the courier boy name and the reply is why you want my name etc., their attitude and behavior are very bad and please change the good courier company. This way spoils the business.
I strongly feel when it undelivered please arrange to refund the amount to my bank account today itself. This will be the last buying from shop clues and in future we will not decide anything to purchase because of courier boys attitudes.

Regards,
G. Thyagarajan
Dy. General manager-mechanical
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ShopClues.com customer support has been notified about the posted complaint.
May 30, 2017
Updated by G.THYAGARAJAN.
Please take suitable action on Xpressbees Courier company of Bellary-Karnataka having behaved improper manner over phone and by not telling their names.

G.Thyagarajan
DGM-Mechanical
Complaint comments 

Comments

The device is returned, but refund is not received. I contacted to shopclues at various times but they are not responding ptoprly and they are providing false information. I attached herewith the false information provided by them. Pl.take steps to refund immediately.

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