[Resolved]  Shopeyard.com — ncert class 6th to 12th geography books

Address:

Shimla, Himachal Pradesh

I ordered the books worth of ₹665 incl delivery charges that never happens on 5-feb-2018 and they promised to deliver them by maximum of[protected] but i waited till 20-feb-2018 and when they didn't arrive I cancelled the order on 20 feb 2018 and ask for the refund I talked to the customer care centre and he said me to send a email regarding refund to [protected]@shopeyard.com.i sent the email and they said it would take maximum of 14 days to successfully refund the amount.i requested the refund on 20 feb 2018 but now its 7 march 2018 and no refumd has been initiated to my account they say that they have refunded the amount but when i checked my account there was no amount refunded by shopeyard when i asked them to send me the transaction id of the account in which they refunded the amount they dont reply my mails and even at the customer care there is only one person picking up the phone always and saying i will inform my team about this they will contact you and nothing happens after that till now i have sent many mails to them but they ignore me .

it is my humble request to https://www.consumercomplaints.in to resolve my problem this is a fraud site i ordered the books for my upsc prepration and each day is passing and exams are coming closer.