[Resolved] Shophunk.com — cheating Rs699/ on the guise of contest | |||
on 22/9/14 i entered into a purchase offer of Rs699/- for purchase of samsung phone . when after payment was made through my ATM Canara bank a/c, my payment was acknowledged as received & that my Customer Id was 3679359, but i was surprised to know only then that it was a contest only not a direct purchase . the mail informed that contest details will be informed thru my Email Id or Phone, if not a winner i would be allowed to make a purchase of same value. but until now there is no response, even to their Shophunk .com or phone no dead as good, i 've been taken for a ride, pl return money. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Shophunk.com / Seajin Technology customer support has been notified about the posted complaint. Nov 18, 2014 filemycase.in's response Sir,
We are online portal helping consumers in getting their grievance resolved without approaching consumer forum.
How we work?
We resolve your complaint in 3 step process:
Step 1- In the first step we take the complaint directly to the brand grievance team, who has the power and responsibility to solve the grievances and ask them to reply quickly.
Step 2- In the next step we send a well drafted "Intimation letter before filing consumer complaint" by our expert legal team, explaining the details of your complaint along with the inconvenience caused to you. We ask them to respond to our letter positively in the duration of 15 days else you shall be forced to go to consumer court.
Step 3- As a last option, we shall help you in approaching the consumer forum. We will draft the consumer complaint along with affidavit as per proper format.
For all the three steps we charge a small processing fee of Rs 1000/-
For more information you can call us on [protected]
Write us at : [protected]@filemycase.in
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FileMyCase.in
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inder jeet ref.no.2279365 cor.no [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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124
Pending
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Resolved
53
+91 80 6547 0358 [Seajin Technology]
+91 90 1949 7799 [Shophunk]
#49/1, JC Industrial Estate, Bikasipura Main Road, Yelchenahalli, Kanakapura Main Road, Bangalore, Karnataka, India - 560062
As per telephonic conversation with our respective customer, His problem has been successfully solved from our end. He has agreed for shopping from our website while using his credit points of 699. Already we have sent the user name, password and credit points redemption procedure to his email-id.
Thanks&Regards
[protected]
Sumanta sinha
Seajin Technology Pvt.Ltd
# 2/1, 1st Floor, JC Industrial Estate
Yelachenahalli, Kanakapura Road
Bangalore - 560062
INDIA.