Shopify — Did not receive the product

HI Shopify,

Could you please help to get the refund from 2 vendors,

1. TrishaSilk - I did not receive the product and paid 825 rupees while placing the order, request you to please provide the money back and you are associated with the trishasilk

Order TS4200012 confirmed
Inbox

Trisha Silk
Jan 28, 2021, 2:07 PM
to me

Trisha Silk
ORDER TS4200012
Thank you for your purchase!
Hi priya, we're getting your order ready to be shipped. We will notify you when it has been sent.


View your order
or Visit our store
Order summary
Sandcastle Beige Zari Woven banarasi Silk Saree × 1
Rs. 825.00

Subtotal

Rs. 825.00
Shipping

Rs. 0.00
Taxes

Rs. 0.00
Total

Rs. 825.00

2. catwalk : product received but 3rd quality in every perspective.. i emailed multiple time, but vendor did not responded i need 799 rupees money back

A shipment from order CWS3382 is on the way
Inbox

Cat Walk Saree [protected]@gmail.com via shopify.com
Tue, Feb 2, 9:47 AM
to me

Cat Walk Saree
ORDER CWS3382
Your order is on the way
Your order is on the way. Track your shipment to see the delivery status.


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or Visit our store

Ekart tracking number: ITLC[protected]

Items in this shipment
maroon color banarasi silk saree with white blouse × 1

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we all are very free to place online request, please work with genuine vendors.

Please release this amount 825+799 back and let me contact via gmail address in case of any queries .

email address : priya.k.[protected]@gmail.com

Regards,
Priya Saw