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Shopmartshop — product not delivered

I had orderd an redmi 5a mobile and paid 3999 via paytm to the company but i did not recived the package yet!!!
Please help me... When i call to the company they did not pickup my phone and regret that i had orderd such type of item from their company.
Please help me i am a student 3999 amount is such a big amount for me...
Please help me get out of this
product not delivered
product not delivered
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I’m buying online stuff RS3000/- but cancelled after half hour but it’s not refunded
Am transacted to Punjab national bank
IFSC code -punb0603600
The company called us ànd offered shopping for Rs3000 with a free gift of Led TV..we paid the amount but now they are asking for extra amount for GST.. without GST we can't receive the items.. this is not right..

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