Shopmoyo — Not Received my prepaid Ordered Product

Address:Dharwad, Karnataka, 580030

Irfan Peerzade here from Hubli, Karnataka. I have placed order in www.shopmoyo.com on 07.06.2017 for 2 Items 1) Casio Watch & 2) Solar LED Lamp and Pre-Paid via my SBI Credit Card of Rs. 2740+409=3149/-. This amount also Debited from my SBI Credit Card Bank Acct on 07.06.2017.
About this The messege also came from SHopmoyo & Bank also. The Shopmoyo companies sms also came stating that your product will get within 5 working Days (Watch from Brand Bazar & LED Lamp from Sasta Mart). But the product Not yet recieved to me, so plz help me.
Paisa Bhi Gaya Product Bhi nahi aaya.

Order Details are given below:
1. Casio Watch Order No- 4795 Rs. 2740/-
2. Solar LED Lamp Order No- 4796 Rs. 409/-
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Jun 20, 2017
Updated by Syed IrfanShah A Peerzade
This is Irfan Peerzade here from Hubli, Karnataka. I have placed order in www.shopmoyo.com on 07.06.2017 for 2 Items 1) Casio Watch & 2) Solar LED Lamp and Pre-Paid via my SBI Credit Card of Rs. 2740+409=3149/-. This amount also Debited from my SBI Credit Card Bank Acct on 07.06.2017.
About this messeges are also came to my mobile from SHopmoyo & Bank also. The Shopmoyo companies sms also came stating that your product will get within 5 working Days (Watch from Brand Bazar & LED Lamp from Sasta Mart). But the product Not yet recieved to me, so plz help me.
Whereas i have called the Customer Care number (+[protected] from last 10days, but the tuner says, busy with another customer, and i have send compalint in same shopmoyo customer care email ([protected]@shopmoyo.com) so many times, but still not yet get any reply or call.
Paisa Bhi Gaya Product Bhi nahi aaya.

Order Details are given below:
1. Casio Watch Order No- 4795 Rs. 2740/-
2. Solar LED Lamp Order No- 4796 Rs. 409/-
Complaint comments 

Comments

I booked on Rayban sunglasses vide order id 3352. Product was duplicate. I have been asked to return the product. It has been received on 27th may by seller. But till now refund couldn't intiated even after writting many mails. Getting no response even after many calls.
I placed an order for Casio edifice watch (Rs 3450)... I have already paid the amount But it is almost a month now i didn't receive my order... I called many a times to customer care, e-mailed also but all in vain. Money gone as well as as product.
I need help so that i can get either my product or my money back.

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    Hubli
    Karnataka
    India
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