Shoposum.com — return of a product from shoposum.com

Address:Mahendragarh, Haryana, 123029
Website:SHOPOSUM.COM

Sir, i am pratyush p. Nayak have got a sale advertisement on my account of fastrack watches, so i was interested because it was shown in original in the advertisement and the offer was like buy 1 and get 1 free, i have made the order on 28th of july and they gave me the product but bluedart courier on 1st of august and it was a cash on delivery process. The order number is #so-65840, awb-[protected]. When i opened the product it was totally a faulty product and not in that brand so i wanted to contact them for the reverse pickup and return of money and when i go through the site i hardly got any contact details rather i got a mail [protected]@shoposum.com and mail them, there is no reply yet. I have made at least 5-6 mails but there is no respond from them again i have contacted the courier bluedart but they told they don't have any information. I need a immediate reverse pickup and return of money to my bank account. I as a citizen of india and as a student want justice from this forum.
Thank you.
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Given product is duplicate and design also

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