[Resolved] Shoppers Stop — Blackberry's tored trousers | |||
I purchased 3 blackberry trousers from shopper stop malad, mumbai on 15th march. 10-15 days back when i was wearing one of the trousers i realized that the fabric is peeled off. It seems the damage has happened due to the metallic emblem of blackberry. I went to shopper stop with the complaint, they just say it didn't happen because of that and that replacement is not possible. Attitude of the customer service person was like we had damaged it and trying to avoid us. I just wore this trouser once and i found the damage, i cant digest that fabric of such a brand cannot survive even single wear. I m seriously unhappy with this and i[censored] cant give a replacement, request you to take back this trouser as i don't want to use a damaged trouser and don't want to buy blackberry ever in my life again. I don't even want refund just take it back. I dont want this piece of junk at my home please. Was this information helpful? | |||
Oct 24, 2015 Complaint marked as Resolved they checked the trousers and then they replaced it with a new trouser... Peace at last they only entertained due to consumer forum or else they were just ignoring this complaint... Thank you Consumer forum it works... customer support has been notified about the posted complaint. | |||
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Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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no refund of money in two months
I ordered an product on 7 Jan 15 but I didn't receive it till 30th jan. So I cancelled the order and requested for refund. I have not received my money till date. It's been two months.