[Resolved]  Shoppersstop.com — Delay in Refund

Hi team,

It's going to be 1 month and till now they haven't issued the refund. In company policy, it is clearly mentioned pickup will take 1-2 days and after pickup, the refund will credit to the original payment method within 10 days. My product's pickup was done on 7th May and today is 26th May and I haven't got the refund. Every time customer care guys told me to wait for 48 hours. And after 48 hours they told me the same thing I have raised your issue please wait for the next 48 hours. But no solution as of now. Please issue my refund asap.

Order id - #[protected]
Pickup tracking number - [protected] (Delhivery)
Shopperstop customer care number[protected]
Email ticket number - CAS[protected]D1X4S9

Thank you
Deepak
[protected]
[protected]@yahoo.com
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Jul 21, 2022
Complaint marked as Resolved 
They haven’t taken any step. After 1 and half month I have got my refund.
ShoppersStop.com customer support has been notified about the posted complaint.
May 30, 2022
Updated by deepakwadhwa
I haven't received any proper update from ShopperStop.com
They are simply responding to the email by stating that "they have raised the problem. Please wait for some time." They are unable to write any time frame at all. What does 'some time' mean? It could be another month, six months, or a year. Please assist me in receiving a refund as soon as possible.
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