Shoppersstop.com — Fake product given in the name of original brand

Address:

Mumbai

I am tired of complaining to the customer care regarding exchanging a fake product they have delivered. I ordered RayBan sunglasses and got FAKE product with poor packaging.
First when I raised the issue, I was told the product will be exchanged however they have completed disagreed to exchange the product and moreover they are not even refunding back my money!
Pathetic customer care and no solution after sending so many emails.
HORRIBLE SERVICE, PRODUCTS ARE FAKE!