[Resolved] Shoppersstop.com — Money got deducted without placing the order. No response from grievance cell
B
Bik Sarkar
from Kolkata, West Bengal
Feb 3, 2022
Dear Team,
I tried to place an order on 02-FEB-2022 via ShoppersStop app. The amount of 1898 got deducted from my account but the order was not placed. I called up customer service and they told me that refund has been initiated but till now there is no email or sms communication. Sent email to Grievance.[protected]@shoppersstop.com but still no response. Case number registered-CAS[protected]Q4S7C4.
Please help.
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Feb 6, 2022
Complaint marked as Resolved
I received my amount today. Thank you for your help.
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