Shoppersstop.com — altered merchandise exchange issue in bhopal store

Address:462003

Hello ss team,

I just purchased a 3 clothing from shoppersstop db city bhopal on[protected] at 08:44:38
Cash memo no: 2818, store: 00155

Sir now i want to exchange the 1 product in 3 items that is theme suit uper tuxido + trouser, tuxido is tight for me i want its exchange, but in store customer service person mr. Subodh denyed for exchange, he said your trouser altered, because of alteration they can changed.
But before purchasing they didn't told me that clause. Today he show me terms and conditions backside of bill.
I'm not happy with this service.
Before alteration your store executives didn't cleared or explain me about that clause. If they informed me about that issue why should want/demand for exchange.

Waiting for resolution in my favour.

Victor francis
[protected]
Bhopal
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