[Resolved]  Shoppersstop.com — biba_suit_alteration_wrongly_done

Address:Mumbai City, Maharashtra, 400053
Website:www.consumercomplaints.in/new_complaint

I have purchased biba suits in the month of april. On 28th april i have given one suit for alteration to be made from armpit, but alteration was made from armpit till waist, which got tighten from chest. I went on the very next day on 29th april to complain and bought one more suit for 4000 and gave it for alteration. Today when i went to collect both the suit, found it was not done properly. On asking the staff to call manager, he went out to call another staff keeping me waiting. As i was in hurry i kept on asking them to call manager, they didnt call any, and was asking to wait. The staff treatment with the customer was very rude and i want to raise the point against them that they simply kill the customer time by keeping them wait and also i foundmy suit in a very bad condition.
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Jun 3, 2018
Complaint marked as Resolved 
ShoppersStop.com customer support has been notified about the posted complaint.
May 02, 2018
Updated by meghag1705
The Shoppers Stop (JUHU) store manager Reshma, i called her and explained about the incident at 6:30 pm, she being the manager didnt even called me back, i even told her that i didnt collect my both suits and the receipt was with the staff, then also i found her behaviour very cold. I just dont understand, who recruit such people, who doesnt even know the customer relationship. I returned with bare hands, my stuff and alteration receipt both with them. They cheated with me.
Verified Support
May 03, 2018
ShoppersStop.com Customer Care's response
As mentioned in the comment we are getting the matter checked with Juhu store. Nonetheless, would appreciate if you could help us with your contact number. We regret the inconvenience.
Complaint comments 

Comments

Hi
My name is bareera. I purchased lavie wallet thru shoppers stop. It started to peel off within 3 days. Worst quality. Not at all worth for 1176. Why did u cheat me. I can send u the proof i[censored] want. Wl nvr purchase this brand.
Bareera

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