[Resolved]  Shoppersstop.com — denying to return product

Address:400703

We have purchased 2 premium lacoste tshirt from shoppers stop vashi.
One of which we are returning as it is the very next day. Bt they are denying to return the product for a very minor minor stain which is a pen mark by the staff itself. We hve been your very privileged customer of shoppers stop since 8 years. This is highly disrepectful behavior from your staff

It would be grateful of you can provide justice for this unreasonavle behavior and arrange our return
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Feb 9, 2019
Complaint marked as Resolved 
ShoppersStop.com customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2019
ShoppersStop.com Customer Care's response
We have forwarded your query to the concerned Store to look into. However, we would request you to share your contact number for further assistance.
Complaint comments 

Comments

I had ordered a fastrack Mens analogue leather watch which gets delivered on 18th december 2018 but received a defective watch. I had registered a query with case number - CAS[protected]C1P0T0 but still there is no update regarding this. Please initiate the refund process ASAP.

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    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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