[Resolved]  Shoppersstop.com — initiated return but not pick up since last 15 days.

Initiated Return for the Louis Philippe Shoes I purchase from Shoppersstop App online. But its been more than 15 days now still no pickup has been done.
The reason for return is the shoes sole which is shown is app is not same with the one I received. Second, there is slight difference in color of left and right leg. The Box when received is in damage condition. Third, No Louis Philippe tag.

My Order no. is 13395323.
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Nov 4, 2018
Complaint marked as Resolved 
ShoppersStop.com customer support has been notified about the posted complaint.
Sep 25, 2018
Updated by Mahesh_Dhakate
Still the item is not picked up
Verified Support
Oct 01, 2018
ShoppersStop.com Customer Care's response
We tried calling you but it said invalid number. Please share your correct number at [protected]@shoppersstop.com. However we are working on your query registered.
Verified Support
Oct 03, 2018
ShoppersStop.com Customer Care's response
Our courier partner requires your contact number in order to co-ordinate with you for the pick up of the product. Please share your correct contact number at [protected]@shoppersstop.com urgently.
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